Senior Benefits Consultant

Job Description

Role Responsibilities:

• Maintain and administer US retirement plans including fundings, file uploads, audits, loans, monitoring integrations, contributions, compliance and all other administrative aspects. Monitor global retirement plans.
• Actively and efficiently manage vendors and SLAs for relocation, retirement, employee recognition and health and welfare administrators as applicable.
• Prepare and monitor compliance calendar for all benefits and coordinate with appropriate parties to ensure all items are completed timely and correctly.
• Monitor Benefits Mailbox and resolves inquiries or issues received. Review, assess and provide guidance and direction to resolve within benefit program parameters serving as the escalation point for Tier 2 inquiries.
• Understand and ensure compliance with ERISA regulations.
• Lead benefits integrations of M&A into current benefit plans.
• Perform weekly new hire presentation with HRBP and own references associated including updating and distributing to new hires as they are onboarded.
• Actively participate in HW activities and work efficiently with the team on RFPs and successful Annual Enrollments and other HW activities as required.
• Manage the administration of the employee recognition program, associated vendor and inquiries/responsibilities as required.
• Performs other duties as assigned to meet the needs of the business.
• Collaborates and coordinates with other team members to share knowledge, provide functional support and ensure continuity of services.

Required Qualifications:

• Bachelor’s degree
• At least three years of human resources or benefits and wellness experience preferred.

Preferred Qualifications:

• Experience with Success Factor preferred.
• Professional certification in benefits (CEBS) and/or human resources (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Knowledge, Skills, and Abilities:

• Knowledge of health and welfare programs
• Knowledge of wellness programs
• Knowledge of retirement programs
• Knowledge of applicable benefit laws (COBRA, HIPAA, ERISA, and FMLA)
• Intermediate or expert level proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
• Critical thinking and problem-solving skills in a fast-paced environment
• Attention to detail, problem-solving and analytical skills
• Customer service orientation and skills to cope with and resolve interpersonal conflict under stressful situations with sensitivity and assertiveness
• Skill and ability to clearly and concisely communicate verbally and in writing
• Ability to maintain confidentiality and operate with discretion