Apple OS X Support / Helpdesk Support

Customer Service
USA

Xperteks

October 10, 2022
full_time

Job Description

Xperteks is looking to hire an Apple Support Engineer

This is a Full-Time position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Technical Support position to support clients on a full-time basis.

Candidate must be passionate about computers & technology and should be highly proficient in Mac OS X. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

Troubleshooting OS X.

Troubleshooting Graphic Applications (Adobe PS, IL, ID, etc..)

Office 365 and Cloud Applications

Knowledge of Font Management

Knowledge of Macintosh Networking

Unix and Command Line

JAMF/Addigy

Ideal Candidates Should Be Able To

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation

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