Virtual Call Center Agent – NV



October 18, 2022

Job Description

Join the Dynata team as a part-time telephone interviewer in our Virtual Call center!

*Hours of operation for this center are as follows:

Monday – Friday 6am-4pm PST

Saturday 8am-3pm PST

As a telephone interviewer you will be responsible for conducting surveys over the phone as well as recording the responses you receive with accuracy. There are NO sales or collections.

Telephone interviewers make a base wage of $11 an hour. Additionally, they can earn an extra $1 an hour if they speak Spanish or French.

Dynata offers flexible part-time hours and personalized schedules for telephone interviewers within our operating hours. Shift times may vary.

Job Requirements

  • Ability to read, write, and speak English fluently
  • Ability to read, write, and speak Spanish fluently is a plus
  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform.  Typing speed of 30 wpm while maintaining accuracy is preferred.  
  • Ability to sit and type for majority of shift. 
  • Must be at least 18 years or older

Equipment Requirements

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other recommended requirements for this position:

  • Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
  • 8 GB of RAM
  • Quad Core Processor
  • Most recently updated version of Chrome browser
  • Ability to download software to the computer
  • A personal email address capable of receiving files
  • 10 Mbps download internet access speed
  • Direct plug in wired access to the data connection
  • Direct plug in access for power for computer or laptop
  • USB or other WIRED headset with mic (No Bluetooth)
  • Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection

Join the Dynata team today!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

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