Director of Product Design

Job Description

Director of Product Design (Remote)

New York

Product and Operations – Product Design 

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 6,500 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned, and managed by the most trusted names in real estate.

Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care. While we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh.

Responsibilities

• Lead and mentor the product design team to build B2B and B2C product experiences designed to bring delight to buildings and their communities. Our integrated product platform spans B2C iOS and Android apps, a B2B OS, and UI/UX across our hardware product suite.
• Develop a deep understanding of our industry and the pain points of building management, property managers, residents, and visitors
• Collaborate with product managers and engineers to develop a vision for how to become essential to residents and staff, ensuring design implementation meets design standards
• Partner with product managers to align on roadmap priorities across the business and ensure the appropriate projects are getting the proper design focus at the right stage
• Act as a player and coach, contributing as needed on individual projects while also guiding and mentoring a team of product designers to research, conceive, design, prototype, validate, execute, and iterate on that vision
• Balance technical, business, and customer requirements while applying a user-centric design approach to projects
• Break down large challenges into smaller decisions framed as trade-offs (e.g., time vs. scope), making decisions with urgency
• Create user flows, sketches, use cases, personas, and other product design and communication artifacts as needed, based on business requirements and constraints
• Manage stakeholders up, down, and sideways, seeking, receiving, responding, and incorporating feedback as needed

About You

• 8+ years of Product Design (UX) leadership experience, including managing and developing designers and designing for enterprise SaaS software
• Team player who enjoys collaborating with product, engineering, and other stakeholders throughout the product development process
• Track record of delivering experiences that go beyond a single product, understanding how an ecosystem comes to life through design
• Ability to know when to zoom in or out appropriately, whether it’s diving into your designs, providing feedback to the team, prioritizing work, or navigating through ambiguity to get things done in a meaningful way
• Clear, concise, and persuasive communication, whether the audience is executive leadership, your direct reports, or your stakeholders
• Ability to strike the right balance between exploration and execution
• Desire to roll up your sleeves and act as a player-coach, doing the work that needs to be done while also managing others to a successful outcome
• Experience in native mobile product design and a multi-product perspective is essential
• Proven track record of breaking down large complex challenges into iterative smaller decisions framed as trade-offs (e.g., time vs. scope) and make decisions with urgency
• Highly proficient in user-centered design principles, testing methodologies, and tools
• Experience working in a globally distributed team across multiple time zones

About Our Benefits

Comprehensive Medical (ButterflyMX covers 90% of the cost) starting day 1

Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1

401(k) plan with a match

13 paid holidays and 25 days PTO

Paid Family Leave

Employee Assistance Program

Quarterly self-care stipends

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance

Collaborative, dynamic work environment filled with kind, intelligent people, who are working hard on an industry-defining product

EEO STATEMENT

ButterflyMX is an equal opportunity employer, and we value diversity at our company. We strive to create an accessible and inclusive experience for all candidates and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. Please let our recruiting team know if you need reasonable accommodation during the application or the recruiting process.